As soon as the chats are on, you will see a bouncing blue chat icon appear in the lower Left corner. This blue icon will stay live from this point on, letting you know how many visitors are in the chats. Hover-over the Chats tab to the left, then click on the room you want to visit, it should open within seconds.
Blessings to all, Blue Cloud
As Always, if you have trouble let me know & I’ll get at it ASAP.